This Terms & Conditions Agreement, including any amendment, modification, update or change made from time to time, constitutes a legally binding agreement between the user and the website being operated by Arviend Sud @ Destiny Science Private Limited (“Company”). By accessing, browsing, registering on or using the website, products or services, the user acknowledges having read, understood and unconditionally accepted all terms, disclaimers, policies and conditions contained herein.
Free Consent
The user expressly declares that access to and use of the website is voluntary and undertaken with free consent, sound mind and without any coercion, undue influence, pressure, misrepresentation or force of any nature whatsoever. By accessing the platform or availing any service, the user agrees to be legally bound by all terms, disclaimers, policies and conditions published on the website from time to time.
The user further agrees that any dispute arising out of use of the platform, purchase of products/services, consultations, reports, non-payment of dues or obligations under this Agreement shall, subject to applicable law, be governed exclusively by the competent courts at New Delhi.
Content Posted on the Site
All content, reports, consultations, videos, webinars, courses, remedies, designs, graphics, trademarks, logos, software, text, images and intellectual property available on the website are the exclusive property of the Company unless otherwise stated. Users shall not copy, reproduce, distribute, publish, transmit, commercially exploit, reverse engineer, scrape, modify or create derivative works from any material available on the platform without prior written consent of the Company.
The Company reserves the unrestricted right to monitor, edit, remove, restrict or retain any user-generated content, reviews, comments or submissions posted on the platform without prior notice or liability.
By posting or uploading any content on the website, the user grants the Company a perpetual, worldwide, irrevocable, royalty-free and unrestricted right to use, reproduce, display, publish and distribute such content in any manner whatsoever.
Users shall not use the platform for any unlawful activity including hacking, data mining, automated extraction, spamming, unauthorized access, infringement of intellectual property, defamatory publication or transmission of malicious code.
Copyright Policy
Users shall not post, reproduce, distribute or use any copyrighted material, trademark or proprietary information belonging to any third party without lawful authorization. Any copyright infringement complaint must be supported with complete particulars including proof of ownership, identity details, description and location of allegedly infringing material and supporting documentation.
The Company reserves the right to remove, disable or restrict access to any allegedly infringing content without prior notice and without assuming any liability whatsoever. False, frivolous or malicious complaints may invite appropriate civil and criminal legal action.
Privacy
Use of the website and services shall be governed by the Privacy Policy of the Company, as updated from time to time. By accessing the platform, the user consents to collection, storage, processing and use of personal information in accordance with the Privacy Policy.
Disclaimers/limitation of liability
The services, consultations, reports, predictions, numerology analysis, vaastu guidance, remedies, yantras, spiritual suggestions, webinars, mentorship programs and all related content provided on the platform are based on subjective interpretation, personal experience, spiritual practices, individual research and non-scientific methodologies and are intended solely for informational, educational, spiritual and guidance purposes.
The Company does not guarantee any specific result, success, accuracy, compatibility, business growth, emotional benefit, financial gain, professional outcome, health improvement, relationship resolution or future prediction through any service, consultation, report, remedy or recommendation offered on
the platform. All decisions and actions taken by users based on the services or content are entirely at their own discretion, judgment and risk.
Nothing contained on the platform shall be construed as medical, psychiatric, legal, financial, investment or other professional advice. Users are strongly advised to independently verify and exercise personal judgment before relying upon any guidance, consultation or recommendation provided through the platform.
The Company, its directors, affiliates, employees, consultants, agents, licensors and partners expressly disclaim all warranties and representations, whether express or implied, including accuracy, reliability, completeness, uninterrupted availability, merchantability, fitness for a particular purpose, non-infringement or error-free operation.
Users expressly acknowledge and agree that dissatisfaction arising from subjective expectations, personal interpretation, emotional perception, spiritual belief or anticipated outcome shall not constitute deficiency of service, misrepresentation, unfair trade practice or grounds for refund, compensation or legal claim against the Company.
Any material downloaded, accessed or obtained through the platform is done entirely at the user’s own discretion and risk. The Company shall not be liable for any direct, indirect, incidental, consequential, exemplary or punitive damages including loss of profits, business interruption, reputational loss, emotional distress, data loss or system damage arising out of or relating to use or inability to use the platform or services.
Notwithstanding anything contained herein, the total aggregate liability of the Company under any circumstance whatsoever shall not exceed the amount actually paid by the user for the concerned service or product.
Any claim, dispute or cause of action arising out of use of the platform or services must be initiated within 30 days from the date on which the cause of action first arose, failing which the same shall stand permanently barred.
The user further agrees to indemnify, defend and hold harmless the Company, its directors, affiliates, employees, consultants and agents from and against any claims, liabilities, losses, proceedings, damages, costs or expenses arising out of misuse of the platform, breach of these Terms, violation of law, infringement of intellectual property rights, chargeback disputes or actions of the user.
Communication, Data Usage & Consent
By accessing the platform, submitting any enquiry, registering on the website, making payment, filling any lead form or providing contact details including mobile number, email address or WhatsApp number, the user expressly consents to receive transactional, promotional, service-related, customer support, reminder and marketing communications from the Company through WhatsApp, phone calls, SMS, email or other electronic communication modes.
The Company may collect, store, process and use information including name, mobile number, WhatsApp communications, email address, billing/shipping details, transaction details, IP address, device information, browser activity, usage data, communication records and other information voluntarily submitted by the user for customer support, consultations, service delivery, order processing, analytics, security monitoring, fraud prevention, legal compliance, operational purposes, marketing and improvement of user experience.
The Company may share limited customer information with payment gateways, logistics partners, CRM platforms, analytics providers, cloud service providers, technology partners, WhatsApp/API service providers, communication platforms and affiliated operational vendors strictly on a need-to-know basis for operational, business, legal, security and service-related purposes.
Users represent and warrant that all information furnished by them is accurate, complete and lawfully provided. Users shall not misuse the communication channels, spam the platform, send unlawful content or impersonate any person or entity while interacting with the Company through WhatsApp or other communication platforms.
Users may opt out of promotional communications at any time by contacting the Company through the contact details provided on the platform. However, the Company reserves the right to continue sending transactional, security, legal or service-related communications wherever required.
While the Company undertakes reasonable safeguards for protection of customer information, the Company shall not be liable for any delay, interruption, unauthorized access, cyber incident, data breach, technical failure, Meta/WhatsApp platform issue, third-party service disruption or misuse occurring beyond the reasonable control of the Company.
The Company reserves the unrestricted right to modify, amend or update its communication practices, Privacy Policy or data usage practices from time to time, and continued use of the platform after such modification shall constitute deemed acceptance of the revised terms.
Shipping Policy
All physical products are generally delivered within 7–14 business days depending upon the customer’s location, logistics availability and operational conditions. Delivery timelines are approximate only and may vary due to technical disruptions, governmental restrictions, pandemic situations including Covid-19 etc., force majeure events, natural calamities, strikes or delays attributable to third-party logistics partners.
Delay in delivery shall not constitute grounds for cancellation, refund, compensation or legal claim against the Company.
Refund & Cancellation
All purchases made on the platform including consultations, reports, webinars, courses, mentorship programs, digital content, remedies, yantras and physical products are final, non-transferable and non-refundable except where refund is mandatorily required under applicable law.
No refund, cancellation, chargeback or payment reversal request shall be entertained once the product/service is dispatched, delivered, accessed, downloaded, attended, viewed or availed in any manner whatsoever, including where course access has been granted or classes have commenced.
Customers seeking cancellation may email arviendsudofficial@gmail.com within 2 days from the date of payment strictly before accessing/viewing the course or availing the service, and the Company reserves absolute discretion to approve or reject such request without assigning any reason whatsoever.
Delivery timelines displayed on the website are approximate only. Delays caused due to technical issues, third-party service providers, logistics disruptions, force majeure events or circumstances beyond the Company’s control shall not constitute grounds for refund, compensation or legal action.
The customer is solely responsible for providing complete and accurate details including name, address, email address, mobile number and other required information. The Company shall not be liable for failed delivery, denial of access or refund claims arising due to incorrect or incomplete information provided by the customer. However, correction requests may be considered if emailed at arviendsudofficial@gmail.com within 2 days from placing the order.
The Company reserves the unrestricted right to suspend, restrict or terminate access to any user/customer without refund in cases involving misconduct, abusive behaviour, piracy, unauthorized sharing, misuse of content, intellectual property infringement or violation of Company policies.
Refund Policy
Any refund, if approved by the Company under exceptional circumstances, shall be processed only after deduction of payment gateway charges, banking charges, taxes, shipping/courier expenses, administrative costs and all other incidental expenses incurred by the Company in processing or delivering the product/service.
Any approved refund shall be credited only to the original mode of payment within 7–10 working days or such additional period as may be required by the concerned banking institution or payment gateway.
The Company reserves the absolute and unrestricted right to approve, reject, dispute or reverse any refund, replacement, return or chargeback request without assigning any reason whatsoever.
General Provisions
The Company reserves the unrestricted right to modify, amend, suspend, discontinue or update any part of the website, services, products, policies or these Terms & Conditions at any time without prior notice. Continued use of the platform after such modification shall constitute deemed acceptance of the revised terms.
If any provision of this Agreement is held invalid or unenforceable by any competent authority or court, the remaining provisions shall continue to remain valid and enforceable.
Payment made on the platform and continued use of the website/services shall constitute valid electronic consent and legally binding acceptance of these Terms & Conditions under applicable laws.
