Personal Information
In order to provide, operate, improve and secure its products, courses, consultations, mentorship programs, numerology, vaastu and related services, Arviend Sud @ Destiny Science Private Limited (“Company”) may collect personal information including but not limited to name, mobile number, email address, billing/shipping details, transaction details, IP address, device information, browser information and usage activity. By accessing or using the website, the user expressly consents to the collection, storage, processing and use of such information by the Company for operational, legal, analytical, security, administrative and marketing purposes.
The Company may contact users through call, SMS, WhatsApp, email, notifications or any other mode of communication for transactional, promotional, administrative or service-related purposes. Users who do not wish to receive promotional communications may opt out subject to operational and legal requirements.
The Company does not sell personal information to third parties for monetary consideration. However, the Company reserves the right to share user information with its affiliates, employees, consultants, payment gateways, service providers, logistics partners, technology partners, legal advisors, government authorities or enforcement agencies wherever required for business operations, legal compliance, fraud prevention, dispute resolution or protection of the Company’s rights and interests.
Users acknowledge that any information voluntarily disclosed, shared or posted by them on public platforms, groups, forums or communication channels may become accessible to third parties, and the Company shall not be liable for any misuse thereof.
The Company reserves the right to disclose user information wherever required under applicable law, court order, governmental direction or where such disclosure becomes necessary for protection of the legal rights, reputation, systems, operations or business interests of the Company.
WHAT DO WE DO WITH YOUR INFORMATION
The information collected by the Company may be used for account creation, user verification, customer support, payment processing, service delivery, analytics, internal business purposes, fraud prevention, legal compliance, marketing, promotional activities and improvement of user experience. The Company may also use such information to provide personalized recommendations, numerology consultations, vaastu-related services, spiritual content and other related offerings.
The Company may automatically collect technical information including browser type, IP address, device details, operating system and user activity for analytics, security monitoring and operational purposes.
CONSENT
By accessing the website, submitting personal information, registering on the platform, making payment or availing any service, the user expressly provides free, informed, specific and unconditional consent for collection, storage, processing and use of information in accordance with this Privacy Policy. Such consent shall constitute valid electronic consent under applicable laws.
Users may withdraw consent for promotional communications or further contact at any time by contacting the Company at +91-9999992323 or by emailing at info@arviendsud.com. However, withdrawal of consent shall not affect any prior lawful processing of information and the Company reserves the right to retain, process or disclose information where required for legal, regulatory, operational, contractual, security or dispute resolution purposes.
Use of WhatsApp communication services shall additionally remain subject to applicable Meta and WhatsApp platform policies and terms.
DISCLOSURE
The Company reserves the right to disclose personal information if required under applicable law, legal proceedings, governmental requests, regulatory directions or where such disclosure becomes necessary for enforcement of Company policies, prevention of fraud, protection of legal rights or investigation of unlawful activities. In the event of merger, acquisition, restructuring, transfer of business, insolvency or sale of assets, user information may be transferred to the acquiring or successor entity.
PAYMENT
Payments on the platform may be processed through third-party payment gateways, banks or payment service providers. The Company does not store complete debit/credit card details on its servers. Users acknowledge that all payment transactions are subject to the terms, conditions and policies of the respective payment gateway/service provider. The Company shall not be liable for any payment failure, unauthorized transaction, banking issue, technical error, data breach or loss arising from third-party payment systems.
THIRD-PARTY SERVICES
The website may contain links, integrations or access to third-party websites, platforms, tools or services. Such third-party entities operate independently and may have separate terms and privacy practices. The Company shall not be responsible or liable for the acts, omissions, content, policies, data practices or services of any third party. Users access such third-party services entirely at their own risk.
SECURITY
The Company undertakes reasonable security measures to protect user information against unauthorized access, misuse or disclosure. However, no digital platform, server, transmission or storage system can be guaranteed to be fully secure. The Company does not warrant absolute security of information and shall not be liable for any unauthorized access, hacking, data theft, cyber-attack, technical breach or loss caused due to circumstances beyond its reasonable control.
HOW WE RETAIN SENSITIVE PERSONAL DATA OR INFORMATION
The Company may retain personal and sensitive information for as long as necessary for business operations, service delivery, legal compliance, dispute resolution, enforcement of rights, record maintenance or as otherwise permitted under applicable law. The Company reserves the right to retain, archive or preserve data even after discontinuation of services or closure of user accounts wherever legally or operationally required.
COOKIES AND SIMILAR TECHNOLOGIES
The website may use cookies, tracking pixels, analytics tools and similar technologies for authentication, security, analytics, customization, advertising and improving user experience. By continuing to use the website, the user consents to such use of cookies and related technologies.
AGE OF CONSENT
By using the website, the user represents and warrants that they are legally competent to enter into a binding contract under applicable law. Minors accessing the platform shall do so only under supervision and consent of their parent or lawful guardian. The Company reserves the right to deny access or services to any user found to be legally ineligible.
CHANGES TO THIS PRIVACY POLICY
The Company reserves the absolute right to modify, amend, update or replace this Privacy Policy at any time without prior notice. Continued access or use of the website after such modification shall constitute deemed acceptance of the revised Policy.
If any provision of this Privacy Policy is held invalid or unenforceable by any competent authority or court, the remaining provisions shall continue to remain valid and enforceable.
QUESTIONS AND CONTACT INFORMATION
If any user wishes to access, review, correct, amend or request deletion of personal information, register any grievance or complaint, or seek clarification regarding this Privacy Policy, the user may contact the Company’s Privacy Compliance Officer at +91-9999992323 or by email at info@arviendsud.com. The Company reserves the right to verify the identity and authenticity of any request before processing the same. All disputes arising out of or relating to this Privacy Policy shall be subject exclusively to the jurisdiction of competent courts at New Delhi only.
